The bug, Microsoft Word not responding most often doesn’t occur due to the internal failure of the MS Office program. Instead, it can occur due to malware infection, third party plug-ins, using an MS Office program on a mapped network drive, which is currently offline, etc. Let us know in brief about the major causes of the non-responsive Word program.
- If the computer is connected to one or more mapped network shares that are currently offline.
- MS Word program may fail to respond when a mapped drive is connected across a Wide Area Network.
- When one or more mapped drives are present and the drives are in domains that are not trusted.
- If the drive is an inaccessible removable one.
Solutions to Fix Word Document that is not responding:
There are two possible ways by which one can fix unresponsive Word documents. Let us learn the two methods to fix the issue.
Method 1: Disconnecting the network drives
The first method to fix the issue is by disconnecting all the network drives that are having any one of the causes stated above. Follow these steps to disconnect the network drives.
Step 1: Right-click on My Computer, and then click Disconnect Network Drive.
Step 2: You will now get a Disconnect Network Drive dialog box, where you need to click the letter of the drive that you want to disconnect and then click OK.
Step 3: Repeat the first two steps until all the network drives are disconnected. Suppose you are not sure about a particular drive, then follow these steps:
- Click Start and then click Run.
- In the Open box, type the following and press ENTER
\\computer name\share name
Where computer name is the name of the server that is sharing the resource, and the share name is the name of the shared resource, which you want to use.
Method 2: Using Word File Repair Tool
If the first method fails to fix the issue, then the other option is to rely on some powerful third party repair tool. Word File Repair Tool is an excellent program to repair Word document file not responding effortlessly. This tool will repair .doc and .docx files that are created using Word 2000, 2003, 2007, 2010, 2013 and 2016 version of MS Word program. Moreover, the demo version of the Word File Repair Tool is available for free download. Just download and install it on your system. Then, follow these steps to fix not responding Word file.
Step 1: Launch the software and select the corrupt Word file by using “Browse” option.
Step 2: After selecting the Word file, click “Repair” button to start the repair process.
Step 3: Now, the software starts scanning the chosen file and fixes the issues.
Step 4: Once the software repairs the file, you will get a message saying that the File repaired successfully.
Step 5: The software then allows you to view the repaired file with its inbuilt “Preview” button.
Once you preview the repaired file, you can decide about the ability of the software. If you are satisfied with the tool, then activate its complete edition and repair the file with ease. After repairing the file, choose the path to save the repaired file by clicking “Save” button